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NEXO KNOWLEDGE CENTRE

Use scans and image text recognition

NEXO recognises supported documents, shows a reviewable draft, and stores nothing until you choose to save it.

Person receiving support with a NEXO question
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How to proceed

  1. 1Open Documents and choose a file. On the web, images, PDF, Word, Excel, CSV, and text files up to 10 MB are available; mobile supports images, PDF, and Word up to 10 MB.
  2. 2For image files, image text recognition starts automatically. The image is sent to Google Cloud Vision for text recognition. Text-based PDF, Word, Excel, CSV, and TXT files are read directly.
  3. 3Compare the document type, content preview, date, amount, and suggested people with the original. Existing people are linked directly to appointment drafts when the name is unambiguous; ambiguous names remain available for selection.
  4. 4Save only after review. Importing calendar lists and tax values is currently available in the web application and can require a plan entitlement.

Important

Recognition can provide useful suggestions but cannot guarantee complete error-free results. Scanning and text recognition do not create a payment, calendar entry, or tax filing without your explicit selection.

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