Back to homepage

NEXO KNOWLEDGE CENTRE

Use public Help and start NEXO safely

Help and FAQs can be read without an account on web and mobile. Registration, sign-in, and guided setup then open your personal workspace.

Person receiving support with a NEXO question
Back to help overview

How to proceed

  1. 1Open Help or FAQ before signing in. Both areas are public and searchable on the web and mobile applications and do not contain account data.
  2. 2Choose Register if you do not yet have an account. Web and mobile offer email and password plus Google sign-in. Existing users choose Sign in.
  3. 3After registration, NEXO opens protected setup. It has five steps: personal details and working currency, optional tax details, children, household members, and language, appearance, and preferences.
  4. 4Enter only information needed for your organisation. Optional tax, child, and household details may be skipped; a complete setup creates only the people you entered and confirm.
  5. 5After completion, NEXO opens the dashboard, or Subscription first when you selected a paid option. Begin with one task such as an expense, bill, or reminder instead of entering everything at once.
  6. 6The dashboard shows only the signed-in account. Its cards and shortcuts open the relevant area; they do not initiate a bank payment or save a change without your explicit save step.

Important

Public Help explains features but cannot view or change an account. If sign-in or setup does not work, send Support a short description without a password, code, or full payment details.

Open area in NEXO