NEXO
Sign in
Back to homepage

NEXO KNOWLEDGE CENTRE

Understand sign-in methods and data backup

Use the available security options for the appropriate device and platform.

Person receiving support with a NEXO question
Back to help overview

How to proceed

  1. 1In the web application, open Settings to manage email, password, phone number, and passkeys. Passkeys are available only on nexo.report.
  2. 2For SMS MFA, first add and verify your phone number. Then choose Enable MFA in Multi-factor authentication, confirm the SMS code, and verify the second factor at your next password sign-in.
  3. 3Export data only for personal storage. Importing and restoring .nexo files remain disabled until the complete data transfer has been verified securely.
  4. 4Never send passwords, security codes, or full card data to support or the assistant. Sign out on shared devices.

Important

Central sign-out of other devices, automatic backup, and complete account deletion will only be released after a server-side verified implementation. If misuse is suspected, review your password and sign-in methods, then contact support.

Open area in NEXO