How to proceed
- 1In Subscription, review the current plan, status, next change, and any scheduled end. Actual access remains protected server-side even when this view cannot be loaded.
- 2For a paid plan, confirm the Terms of Use and Privacy Policy before starting a trial or Checkout. Price, currency, taxes, and payment method are shown before binding Stripe Checkout.
- 3A trial is shown only when the account is eligible. Manage a Stripe membership through Manage subscription in the linked customer portal, where payment method, invoices, and cancellation are available.
- 4Cancellation takes effect at the end of the current billing period. A Family workspace still requires active or trialing Family access.
- 5If secure billing release is not configured, purchase and subscription buttons remain disabled. NEXO does not store payment data in the app.
- 6When Master access is shown, there is deliberately no customer plan, Checkout, or customer billing control. That account manages product access server-side and opens the Master area instead.
- 7On mobile, the Master area shows a compact server-authorized summary of account, subscription, and audit metrics. It does not replace customer editing; plan, role, and access changes remain available in the full protected Master area.
Important
Master access is not a purchasable membership and is not a setting that Family members receive. It does not replace Stripe Checkout or create a shared payment method.

